I’m sorry it’s taken me so long to come back to you, but I just wanted to thank you and Dan so much for the service you provided. I know our job was awkward initially given the work wasn’t finished properly and we really appreciated Dan’s honesty on this and your understanding to reschedule. The report you provided has made our defect resolution process a lot more straightforward and less stressful than we imagined it would be. So thank you so much. If you could please pass on our thanks to Dan too, it would be appreciated.
Many thanks again,