Montgomery Homes began working with Houspect in 2018 for independent quality assurance inspections. The following year, we started working with Houspect on a major maintenance project, as our company was looking to enhance the maintenance phase within our customer’s home building journey. Since working with Houspect, we have noticed a considerable improvement not only to the number of maintenance jobs completed, but also to our customer NPS score. Houspect have been exceptional to work with and have significantly improved our customer’s experience, leaving a positive lasting impression within their building journey.

Darren Kidd, Maintenance Manager at Montgomery Homes

Darren KiddMaintenance Manager at Montgomery Homes

I can’t speak highly enough about Houspect. Excellent report and they got it all done in a matter of hours on Monday morning. Above and beyond.

Jasna, thank you again to you and Louis.

Regards
Adrian

AdrianWoollahra

Hi Pam,
Thank you for the report. It was a pleasure dealing with Houspect and you made the whole process easy for us.
Best regards,
Roy & Jacoba

Roy & JacobaBox Hill

Thank you Karen! We also wanted to take a moment to call out the amazing job Matt did during his inspection on Friday. His attention to detail was excellent, he went above and beyond to check the elements of the build (beyond waterproofing) that were concerning us and explained things thoroughly where needed. We know that you are busy but the inspection didn’t feel at all rushed. Our build has been pretty challenging but working with the team from Houspect is so easy – I wish you built houses as well!

CourtneyBonnyrigg Heights

Pam was really helpful in explaining Houspect’s services and promptly organising the inspection. I was happy with the inspection service and the subsequent inspection report from Matthew, it was easy to understand and to the point, and it was what I expected from Houspect. Thanks guys.

RohanLeppington

Great fast, friendly service all round. Thorough inspection completed by a caring, experienced and knowledgeable professional. Comprehensive, detailed and prompt report completed by an experienced and knowledgeable professional who came highly recommended. Great presentation.

BruceAvalon Beach

Hi Jasna, 
Thank you for your report. 
It is very comprehensive and takes some of the stress out of the building process. 
The inspector has picked up on a lot of things we might have overlooked. 
We are glad we decided to use Houspect.
Kind regards, 
Scott & Rachel

Scott & RachelGlenbrook

Hi Jasna

Thank you very much! Excellent, speedy service and just the level of detail I was looking for.

Kind regards

 

RichardErmington

Let me take the opportunity to thank yourself, Rochelle, Rob Stevens, Daniel Perkowski and the rest of your team for the fantastic service that Tracey & I have received from this engagement.

Not only has the turnaround time on stage reports been quick, but the quality of the inspections undertaken have empowered us to challenge the builder and them to task on many aspects to produce a quality home.
Appreciate your efforts.

Cheers

Paul

PaulBox Hill

Hi Alison,

The report is nice and thorough especially with the supporting pictures. This makes it easy to identify and check.

I have been very happy with the service provided and am glad I did get this independent inspection.

Kind Regards

BrendonBerala